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I have roadside assistance through my phone service and so I didn’t choose this company myself but, if I’m given the option in future, I will DEFINITELY request this company!!
The time frame given was predictable, one to two hours, Alfonso arrived within 30 minutes!!! I wasn’t able to meet him there but he was able to hook it up without the key so he proceeded to load up and head to my place. Then my ride and I didn’t make it to my house in time so he unloaded very neatly in the exact place we always park! He kept in contact with me every step and was super friendly. I only wish I had been here when he was finished, I definitely would have given him a tip!!! Thank you guys so much! This could have been a day ruining experience and you made it easy and pleasant!!!
Today July 12, 2019, my car broke down on the NW side of Tucson. Your service was quick and your employees respectful. In particular, I would like to mention Dave, my tow truck driver. He knew how hot is was and brought me a cold bottle of water. He was respectful and knew I was overheated so let me sit in his truck. He did a fantastic job and was even patient when I cursed my car! Dave is a great asset to your company!
I waited 3.5 hours in the hot 110 temperatures today for a towing company (SDL) who told me it would be 2 hours before they could arrive at my place where I was stranded. SDL then phones me at the original ETA saying they would be another 40 minutes delayed. Mobile Maintenance was called and within 10 minutes arrived to tow my car to its destination. Ricky Johnson was efficient, friendly, and empathetic to my horrible experience waiting 3 hours in the hot sun for SDL to show up. Thank you Ricky and Mobile Maintenance Towing. You’re the BEST!
Very Good Service
Al was sent out by Geico to tow my car to AutoNation Honda. He arrived right on time and was friendly and polite. He double checked to make sure my car was front wheel drive before hooking it up to tow it and then quickly got it set up.
I got to wait in his very comfortable and clean and air-conditioned truck.
Very good service.
Thank you Mark, I hope I never need a tow again, but if I do, I’ll certainly recommend my towing insurance company selects you